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Customer Commitment in Action: Redefining Support in Healthcare Simulation

Virtual simulation is quickly gaining popularity in all types of training across countless industries, and in healthcare education, it’s becoming not just a “value-add” but an essential part of the classroom. Yet for many institutions, implementing virtual or mixed reality simulation introduces complex challenges: limited space, rigid systems, unpredictable costs, or content that doesn’t align with curriculum needs.

At VRpatients®, we believe your simulation platform should solve those problems — not add to them.

Our commitment to our customers is simple: to provide you with an adaptive, secure, and educator-driven simulation solution that prioritizes outcomes, ownership, and long-term success. These aren’t just words— it’s the very foundation of how we design, support, and deliver every aspect of our platform.

 

Built Around You: A Platform That Prioritizes User Control

VRpatients® was created to empower educators — not replace them. Unlike pre-packaged simulation platforms, our solution is fully customizable through an intuitive, no-code interface. Educators can create, adapt, and deploy patient scenarios to meet evolving training demands without relying on software engineers or third-party content creators.

  • Drag-and-drop simplicity for scenario creation
  • Unlimited scenario libraries with full IP ownership
  • Adaptable to any protocol, population, or learning level

With over 3,000 user-built simulations already deployed, VRpatients isn’t just scalable — it’s sustainable.

 

Flexible Delivery. Consistent Access. Real-World Application.

Simulation should never be limited by hardware, location, or internet speed. That’s why VRpatients is available across multiple platforms, including VR headsets (Meta Quest, HTC VIVE), web browsers, and now, through Spatial VR.

This mixed reality experience allows institutions to integrate simulation directly into real clinical spaces, blending virtual patients with physical equipment — without requiring costly hardware investments or sim lab renovations.

  • Use any room as a simulation room
  • Leverage existing infrastructure (task trainers, monitors, etc.)
  • Significantly reduce motion sickness through passthrough visualization
  • Train indoors or outdoors — even in out-of-hospital environments

Security, Compliance, and Ethical AI — Standard, Not Optional

We recognize that trust is critical when adopting AI in healthcare training. That’s why VRpatients operates with a “security-first” philosophy:

  • Siloed AI architecture ensures all simulation data remains private
  • Full IP control remains with the creator, always
  • Compliance-ready for international privacy and data standards

Our proprietary PhysioLogicAI™ engine powers dynamic patient behavior with contextual awareness, emotional variability, and medically accurate responses — all within controlled, faculty-defined logic parameters.

You decide how your patient behaves. We ensure it performs predictably.

Designed for Outcomes — Not Obstacles

Simulation should accelerate training, not overburden your team. That’s why our platform:

  • Requires no advanced technical skills to use
  • Offers asynchronous simulation accessible 24/7/365
  • Eliminates per-scenario fees
  • Scales with your organization’s needs — whether 10 users or 10,000

From small nursing programs to nationwide EMS networks, VRpatients was built to scale — without compromising support or user experience.

Our customer commitment isn’t aspirational. It’s operational. We are:

 Responsive: Live 1:1 onboarding, real-time troubleshooting, and helpdesk support
 Reliable: Continuous platform updates based on educator feedback
 Ethical: Transparent practices with no hidden upcharges or restrictive licensing
 Empowering: Focused on giving educators the tools to lead simulation, not depend on us

When you work with VRpatients, you gain more than a simulation platform — you gain a strategic partner dedicated to advancing your mission. So, whether you’re integrating VR for the first time or expanding your existing capabilities, remember: VRpatients helps you create scalable, clinically relevant simulations without logistical barriers or costly infrastructure.

Click here to request a Demo or to watch a Simulation in Action.